The price of consumers’ and stakeholders’ support in an age of low trust and high uncertainty is purpose with proof, radical transparency and a seat at the table.

Individual company reputation can be managed individually, but sector reputation requires
a joined-up approach. What does that look like exactly?

Being strategic is a structured way of approaching the challenges you face every day.

The relationship between brand and reputation has changed fundamentally.

Survey of senior in-house communications professionals across Europe highlights major changes in thinking about corporate reputation.

How do you build trust with your audiences? Phil Riggins and David Ashton share experiences and practical advice.

Is it within the power of organizations to look around corners and see in the dark, to spot and remove reputation risks before they cause massive destruction?

Views of senior European communicators on the changing landscape and roles for corporate communications.

Legislation offering a “right to be forgotten” means that while data lives forever, the ability to find it may not.

Welcome to the world of data permanence, where digital information will live forever.  Data permanence just is. It exists – and we have to learn to live with it.

Increasingly, companies are inviting non-traditional stakeholders to take a seat and join the discussion. But how do you do it successfully? Truus Huisman and Phil Riggins offer their perspective.

Conventional wisdom holds that “Stakeholder Engagement” is important and organizations should be doing it. But there’s very little data available about what “it” is, or about the benefits and risks organizations see from engaging in new ways with groups they may not have dealt with before.